Privacy Policy

Last updated: April 1, 2026

Exness Trading VIP ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, WhatsApp number
• Account Information: Username, password (encrypted), account preferences
• Financial Information: Investment preferences and portfolio goals (not payment card data)
• Usage Data: IP address, browser type, pages visited, time spent on site, referral URLs
• Communication Data: Messages sent through our contact forms, WhatsApp, or email

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services
• Personalize your experience and deliver relevant content
• Process transactions and send purchase confirmations
• Send trading signals, market updates, and educational content
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted vendors who assist in operating our platform (e.g., email providers, analytics tools)
• Legal Authorities: When required to comply with applicable law or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at exnesstradecustomerservice@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we securely delete or anonymise it.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting a notice on our website and updating the "Last updated" date at the top of this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• 📞 WhatsApp: +1 (213) 877-2709
• ✉️ Email: exnesstradecustomerservice@gmail.com